Return& Refund Policy
If you’re not satisfied with our products and there is no artificial damage, you always have the right to return it for full refund within 30 days since you receive the order. Please contact us first to maintain our authorization and return address.
- You must send us a tracking number after our authorization.
- We are unable to accept returns without authorization.
- Products must be returned freight prepaid.
- Return freight can be refunded only in cases of defective products.
- Custom products cannot be returned if they are functional.
- If you require a full refund, returns must be clean, undamaged, resalable and complete with all manuals, accessories, documents and packaging. You can ask for a full refund within 30 days of receipt of delivery.
We accept cancellation within 12 hours for free. As we will normally proceed your order after within 12 hours, so if you wish to cancel your order after 12 hours, we will charge 3% restocking fee.
If you received the goods in damaged condition, please send us the picture to prove it within 2 days.We will replace the item for you for free.