For the maximum optimization of customer experience, If you’re not satisfied with our products, you always have the right to return for refund and exchange (excluding shipping charges). If it’s our mistake that you want to return, we’ll also refund your shipping charge. If you require a full refund, returns must be resalable, clean, undamaged and complete with all manuals, accessories, documents and packaging. You can ask for a full refund within 30 days of receipt of delivery.
- If you want to return products, please contact us first to get the return address.
- All returns must be clean, undamaged, and complete with all manuals, accessories, documents and packaging.
- 10 year warranty for all transceivers, 3 year warranty for all passive device including fiber optic patch cable, fiber adapters, fiber splitter ,panels and attenuators.